Global Summit 2021 Frequently Asked Questions

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About the Global Summit

How can I attend the Global Summit? 

Register for the event and you will be immediately emailed the annotated agenda which includes links to all full-group and breakout sessions. 

Who should attend the Global Summit? 

The Global Summit is open to teachers, administrators, education leaders, civil society leaders, and representatives of education organizations from around the world. We also welcome attendees from the general public who are interested in learning more about the topics of the Global Summit.

Are students allowed to attend the Global Summit?

Students who are 18 years of age or older are welcome to attend the Global Summit.  

What platform will be used for full-group and breakout sessions? 

Full-group sessions will be live streamed on YouTube. Breakout sessions will be held on the Zoom meeting platform. 

What is the difference between full-group sessions and breakout sessions? 

Full-group sessions will be view-only and live streamed. Breakout sessions will be interactive. Breakouts will take place concurrently and will not be live streamed. Please select just one breakout session to attend during each time block. Some breakout sessions will take place in Spanish or French. Please take note of the language of the session before joining.

How do I obtain the links to the full-group and breakout sessions? 

Please register for the event. Registration will provide access to full participation in the Global Summit. Registered participants will have access to an annotated agenda with links to attend all live sessions starting on May 3. 

What to Expect as a Participant

Can I join for just part of the Global Summit?

Yes. Once you have registered for the Global Summit, you can pick and choose which sessions to attend. You do not need to preregister for specific sessions.

What is the format of the full-group sessions? How will I be expected to participate?

The full group sessions will be between 30 minutes and 1 hour long. These will be opportunities to learn from scholars, artists, educators, and others in conversation with one another. Full group sessions will not be interactive; however, participants will be encouraged to engage with the content using Padlet. 

What is Padlet?

Padlet is a web application that allows visitors to post notes on a shared board. You do not need a Padlet account to join the conversation. Registered participants will have access to links to all the padlets for the Global Summit. Simply click on the link from any device or browser to join the padlet. Here are some ways that you can post content on a padlet

What is the format of the breakout sessions? How will I be expected to participate?

Breakout sessions will be 30 minutes long with a brief welcome, approximately 20 minutes of content presented by a speaker or speakers, and opportunities at the end for reflection and/or questions from participants. You may participate in the session by using the Zoom chat function. Please do not unmute yourself unless the session facilitator prompts you to do so. You may turn on your camera if you choose to do so. Please see the section on Zoom tips for more information about using Zoom.

How should I prepare for the Global Summit?

Explore the full agenda as well as the scholar, speaker, and facilitator bios beforehand. On the day of the Summit, please have some form of journal (paper or electronic) with you throughout the event. You will be asked to take time for personal reflection in your journal at various times during the Summit.

How can I engage with speakers and other participants?

There will be several padlets available throughout the Global Summit allowing you to reflect, make comments, ask questions, and engage with other participants. We also encourage conversation about the Global Summit using #FHSummit on Twitter.  

Is closed captioning available?

Closed captions in English will be available during full-group sessions. Closed captions will not be available during breakout sessions due to technical limitations. 

Is language interpretation available?

Simultaneous interpretation during full-group sessions will be available for English into Spanish and English into French. In order to access interpretation, participants will need to use the Zoom webinar link to join the full-group sessions. To access the interpretation feature, click on the interpretation icon on the bottom bar and select which language you would like to hear. Interpretation will not be available on the live stream or during breakout sessions due to technical limitations. 

I won’t be able to attend all the sessions; will they be available for on-demand viewing? 

Full-group sessions will be recorded and made available for on-demand viewing following the Global Summit. Breakout sessions will not be available on demand.

Technical Troubleshooting & Support

What should I do if a breakout session is full? 

Breakout sessions have a limited capacity and will be filled on a first come, first served basis. If you attempt to join a breakout session and are notified that the session is full, please select another session to attend. Registered participants will be able to see the full list of breakout sessions and links on the annotated agenda.

Zoom is not working for me. 

Please try refreshing your browser. If you are using the Zoom app or desktop client, ensure that you have the latest version. We also recommend restarting your computer prior to joining Zoom. If you are experiencing network connectivity issues, try turning off your video. See the section on Zoom tips for more information. 

The live stream is not working for me. 

Please try refreshing your browser or restarting your computer. 

I need additional help.

If your question is not answered above, please use the "get Support" chat feature in the lower right corner or contact  

Can I join the Global Summit by phone?

Yes. If you do not have a smartphone or internet connection, or if you are not able to access computer audio, you can dial into the sessions by calling the phone number for your location and entering the webinar ID or meeting ID provided in the annotated agenda. Here are more instructions for joining Zoom webinars or meetings by phone

Tips for Participating in Zoom Meeting Breakout Sessions

Preparing for the meeting

For the best experience, we recommend using a laptop or desktop computer and using Chrome as your browser. We also recommend that you have the most recent version of Zoom installed on your computer. Here are instructions for downloading and updating Zoom. Prior to the Global Summit, you can join a test meeting to check your internet connection and audio/video settings. 

You may also join the breakout sessions via phone or from a browser; see the instructions below for more information.

Joining the meeting

Links to the Zoom meeting for each breakout session will be shared with registered participants prior to the Summit.

  • When you are ready to join a breakout session, click on the link for your chosen session. 
  • Your browser will prompt you to open the Zoom application (if you have it) or download and run the Zoom application. 
  • If you do not want to use the Zoom application, you may run the meeting in your browser by clicking “join from your browser” at the bottom of the page.
  • Watch a step by step guide to joining a Zoom meeting

Configuring settings in the meeting

  • When you join a breakout session room, your audio will be muted. Some session facilitators may provide opportunities for participants to ask questions. If a facilitator calls on you to ask a question, you may un-mute by clicking the microphone icon in the bottom left corner. 
  • When you join the breakout session room, your video will be turned off. You may choose to turn on your video by clicking on the video icon in the bottom left corner. 
  • Use the chat box to add comments and/or ask questions of facilitators and other speakers during the session. 
  • Switch between “Speaker View” and “Gallery View” at any time by clicking on the buttons in the top right corner.
  • Adjust your name by clicking “Participants” in the bottom center and then hovering over your name and clicking “More” and “Rename.” You can also add your pronouns. 

Joining from a phone

You can join the breakout sessions by phone in two ways.

  • You can dial into the meeting using the phone number for your location and entering the meeting ID provided in the annotated agenda. 
  • You can access the meeting using the Zoom app on your phone. Simply click the app and enter the meeting ID and password provided in the annotated agenda. 

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